Ever since UW-Stout went virtual, according to Robert Johnson, some students have has the same technological issues. He said that the most common concerns that UW-Stout students have for the Technology Help Desk at the moment deal with questions of how to install specific software programs, how to unlock their accounts or change passwords, laptop reimaging for newer software or any laptop damage that requires repairing. The busiest times for the Stout help desk usually occur from 10 a.m. until 2 p.m. on weekdays.
The UW-Stout Technology Help Desk runs at flexible times and tries to get back to students at 7:30 a.m. to 10 p.m. from Mondays through Thursdays and are “remote-support only” after 4:30 p.m. They run in-person from 7:30 a.m. to 4:30 p.m. on Fridays. On Saturday and Sunday, they offer fully remote service with in-person consults by appointment only.
If you are currently experiencing any technology issues, feel free to reach out to the Technology Help Desk at firstname.lastname@example.org or visit 109 Sorensen Hall.